Optimum Allocation of Resources in IT Industry through Goal Programming

Jayashree D N

Abstract: Information Technology is a vast industry which comprises information technology services, consulting, and outsourcing by providing solutions to various problems. India's IT Services industry was born in Mumbai in 1967 with the creation of Tata Consultancy Services who in 1977 partnered with Burroughs which began India's export of IT services. The first software export zone, SEEPZ ? the precursor to the modern-day IT park was established in Mumbai in 1973. More than 80 percent of the country's software exports were from SEEPZ in the 1980s. In 1991 the Department of Electronics broke this impasse, creating a corporation called Software Technology Parks of India (STPI) that, being owned by the government, could provide VSAT communications without breaching its monopoly. STPI set up software technology parks in Bangalore, Hyderabad, Chennai, Pune and Delhi NCR. Bangalore is a global technology hub and is India?s biggest technical hub. As of fiscal 2016?17, Bangalore accounted for 38% of total IT exports from India worth $45 billion, employing 10 lakh people directly and 30 lakhs indirectly [4]. The development and affluence of India?s IT industry is dictated by few critical factors. Hence, numerous models are being constantly introduced to enhance growth of IT industries by establishing cordial relations among various departments within the IT industry through goal programming by allocating optimum resources.

Keywords: Information Technology, Tata Consultancy Services, Goal Programming